OTHER THAN AS PERMITTED BY LAW, J5CREATE DOES NOT EXCLUDE, LIMIT OR SUSPEND OTHER RIGHTS YOU MAY HAVE, INCLUDING THOSE THAT MAY ARISE FROM THE NONCONFORMITY OF A SALES CONTRACT. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE (OR BY COUNTRY OR PROVINCE). J5create in lieu of any other warranties expressed or implied. If such a situation occurs, j5create will calculate the cost of materials and repair for your reference.
This warranty does not apply to (a) consumable parts, unless damage has occurred due to a defect in materials or workmanship (b) cosmetic damage, including but not limited to scratches, dents, and broken plastic on ports (c) damage caused by use with non-j5create products (d) damage caused by natural disasters (e) damage caused by human misuse (lost, accident, abuse, misuse or other external causes) (f) damage caused by operating the product outside the permitted or intended uses described by j5create (g) damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of j5create or a j5create Authorized Service Provider (h) a product or part that has been modified to alter functionality or capability without the written permission of j5create or (i) if any j5create serial number on the product has been removed or defaced. j5create is not responsible for damage arising from failure to follow instructions relating to the product’s use. J5create does not warrant that the operation of the product will be uninterrupted or error-free. customer’s name, address, and telephone number.a copy of the original purchase invoice to verify your warranty.In order to obtain a return authorization number, users should have the following information handy when calling or emailing the service team: Users are responsible for the one-way return freight costs and we will take care of one-way freight back. The user shall call or email j5create customer service with the defect information of the product and obtain a return authorization number. User’s wear & tear damage is not included. J5create offers a limited 2-year warranty.
Higher processor recommended for multi-displays and optimal performance.īefore you upgrade your operating system, update your j5create product driver first to avoid compatibility issues. Two 2K (2048 x 1152 60 Hz) full-screen video playback.One 2K (2048 x 1152 60 Hz) full-screen video playback.USB™ 3.0/2.0 port (USB™ 3.0 recommended) Extended Monitor System Requirements.Microsoft® Windows® 10 / 8.1 / 7 (32-bit or 64-bit) compatible ®.Here you can select which device has sound output. Go to, and then System Preferences and select the Sound and Speaker Output options. Now you are ready to use your j5create docking station! After your computer has restarted, first connect the j5create docking station to your power adapter, HDMI™, VGA, Ethernet, audio, etc., and then to your computer. Once the initial installation has been completed, click “Restart” to finish installing the software.
Go to Security and Privacy > General and then click on “Open Anyway” to install the driver. (You may have to click on Finder>downloads and choose j5create USB™ Multi Adapter to begin the installation.) For v10.12 users: Please click “OK” when you see the pop-up window. (Note: If you have trouble downloading this driver, your security settings may need to be adjusted to allow for “downloading from anywhere”.)įollow the prompts to install the driver.
If you have internet access, it is highly recommended that you download the latest driver from Under Support, scroll down to your product and download the latest driver for your operating system. Do NOT plug the j5create USB™ display adapter into the computer until the driver is completely installed